Contact Us

Need to get in touch with us? Here's How:

Email: support@pondprodirect.com

Phone Number: (765) 508-4352

Customer Service Hours: Mon-Fri 9am-5pm EST

Live Chat: On the bottom right of your screen, there is a live chat bubble. If we're online we will happily help you through chat. 

Leave a Message: If our live chat representatives are offline, you can still leave a message for us in the chat queue. This will get forwarded to us, and we'll respond via email or phone.

Or, you can fill out the contact form below!